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10 Questions to Ask When Collecting Customer Data

10 Questions to Ask When Collecting Customer Data Kim Lachance Shandrow Image credit: ed_needs_a_bicycle | Flickr When your customers disclose their personal and financial information to you, they’re taking a leap of faith that you won’t lose, abuse or otherwise mess with it — accidentally or not. Your customers don’t want you to spam them every two minutes,

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The SEO ‘do more with less’ cookbook

The SEO ‘do more with less’ cookbook How do you get the most out of your SEO program with limited resources? Columnist Bobby Lyons outlines his strategy for using analytics data to find areas of the site that, if improved, could drive additional revenue for the business. Bobby Lyons on November 1, 2017 at 3:21 pm

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First UK interest rate rise in 10 years

First UK interest rate rise in 10 years By Ben MorrisBusiness Reporter Image copyrightPAImage captionGovernor Mark Carney said banks should pass on the rate rise to savers For the first time in more than 10 years the Bank of England has raised interest rates. The official bank rate has been lifted from 0.25% to 0.5%,

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4 steps to enhancing the customer experience with social media Social media marketing isn’t just about winning followers. Columnist Alison Zeringue shares tips for improving customer service and delighting consumers publicly through your social channels.

4 steps to enhancing the customer experience with social media Social media marketing isn’t just about winning followers. Columnist Alison Zeringue shares tips for improving customer service and delighting consumers publicly through your social channels. Alison Zeringue on October 24, 2017 at 11:37 am Social media has been the “buzz” in marketing practically since its inception.

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